🔒 Privacy Policy 🔒

Effective Date: January 1, 2025

Last Updated: January 1, 2025

🌟 Our Sacred Commitment to Your Privacy

At Soulmate Drawing Art ("we," "our," or "us"), we understand that your spiritual journey is deeply personal. This Privacy Policy explains how we collect, use, protect, and share your information when you use our psychic drawing services and visit our website soulmate-drawing.art (the "Service").

📋 Information We Collect

Personal Information You Provide

When you order our spiritual services or contact us, we may collect:

• Contact Information: Full name, email address, phone number
• Spiritual Information: Birth date, birth time, birth location (for astrological readings)
• Service Requests: Specific questions, love concerns, spiritual guidance requests
• Payment Information: Billing address and payment method details (processed securely through third-party processors)
• Communication Records: Messages, emails, and consultation notes

Information Collected Automatically

When you visit our website, we automatically collect:

• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: Small data files that enhance your browsing experience
• Analytics Data: Anonymous usage statistics to improve our services

🎯 How We Use Your Information

Primary Service Delivery

• Create personalized soulmate drawings and spiritual portraits
• Conduct psychic readings and spiritual consultations
• Provide love guidance and relationship insights
• Deliver completed artworks and reading reports
• Communicate about your orders and spiritual services

Customer Support & Communication

• Respond to your inquiries and support requests
• Send order confirmations and delivery notifications
• Provide ongoing spiritual guidance and support
• Send important service updates and announcements

Service Improvement

• Analyze usage patterns to enhance our spiritual services
• Improve website functionality and user experience
• Develop new psychic art services and features
• Maintain service quality and accuracy

📤 Information Sharing and Disclosure

We DO NOT Share Your Personal Information Except:

Service Providers

We work with trusted third-party service providers who assist in:

• Payment processing (encrypted and secure)
• Email delivery and communication
• Website hosting and maintenance
• Analytics and performance monitoring

All service providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information only when required by law or to:

• Comply with legal processes or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Respond to government investigations

Business Transfers

If our business is acquired or merged, your information may transfer to the new entity under the same privacy protections.

🔐 Data Security and Protection

Security Measures

• Encryption: All data transmissions use SSL/TLS encryption
• Secure Storage: Information stored on protected servers with limited access
• Access Controls: Only authorized personnel can access your data
• Regular Updates: Security systems updated and monitored continuously
• Backup Protection: Secure, encrypted backups with restricted access

Data Retention

We retain your information only as long as necessary to:

• Provide ongoing spiritual services and support
• Comply with legal and regulatory requirements
• Resolve disputes and prevent fraud
• Improve our services based on historical data

You may request deletion of your personal data at any time.

🍪 Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how you use our site
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide usage statistics (anonymized)

Cookie Management

You can control cookies through your browser settings:

• Block all cookies (may affect site functionality)
• Delete existing cookies from your device
• Set preferences for future cookie acceptance
• Receive notifications when cookies are set

🌍 International Data Transfers

If you're located outside the United States, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place to protect your data according to applicable privacy laws.

👶 Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we learn we've collected information from a child under 18, we'll delete it immediately.

✅ Your Privacy Rights

Access and Control

You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

Marketing Communications

You can opt out of marketing emails by:

• Clicking "unsubscribe" links in emails
• Contacting us directly at privacy@soulmate-drawing.art
• Updating your communication preferences

🔄 Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes by:

• Posting updates on our website
• Sending email notifications to registered users
• Updating the "Last Modified" date at the top of this policy

📞 Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

🔮 Special Note on Spiritual Services

As a spiritual service provider, we treat all personal information shared during consultations with the highest level of sacred confidentiality. Your spiritual journey, personal questions, and reading results are never shared with third parties without your explicit consent.